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When your job is all about delivering exceptional service, helping communities maximize their property values and connecting with the board members and residents you serve, you need the most advanced property management tools at your fingertips. You need FirstService Residential Connect™.

Service Excellence Means Staying Connected With Your Community

Being able to instantly communicate with residents and board members is critical for performing your job effectively. And it’s essential to the success of your community. FirstService Residential is here to help with our powerful and fully integrated software, FirstService Residential Connect. Log on from your computer, or download our mobile app to use your smartphone or tablet when you’re on the go.

By letting you stay connected 24/7, FirstService Residential Connect empowers you to instantly communicate with residents, board members, management teams and onsite staff with complete privacy and security. Check the status of community projects and programs, send email blasts, track expenses, schedule maintenance, post special event notices – and that’s just the beginning.

Better Operational Management With Data Intelligence

FirstService Residential Connect goes beyond helping you with your day-to-day management tasks. It also provides you with proprietary intelligence and analytic data to maximize your performance and improve resident satisfaction. Access community information, review resident accounts and track vendors’ work status and payments. Use performance data, benchmarking tools and other resources to identify new ways to streamline operations, reduce the association’s costs and deliver even better service to residents and board members.

Powerful Tools to Effectively Manage Your Community

Communication

Communicate easily and securely with residents, board members, vendors, your management team and onsite staff.

Community Calendar

Showcase special events, meetings and celebrations.

Work Orders

Initiate work orders for maintenance and repairs, and track their status.

Invoices & Payments

Verify vendor and supplier invoices and enable authorized users to sign checks electronically.

Violations

View the status of reported resident violations.

Reservation, Amenity and Service Management

Streamline management of security, concierge services and front desk activities and monitor amenity reservations to ensure resident satisfaction.

Mass Communications

Send alerts, urgent emergency messages or notifications to some or all board members and residents via automated phone calls or email blasts.

FirstService Residential is the leading property management company in North America because of our deep commitment to maximizing property values, enhancing resident lifestyles and building great relationships. We listen to our clients in order to understand their needs. We tailor services like FirstService Residential Connect to address those needs. And we empower our associates to continually seek and recommend ways for us to improve our service.

FirstService Residential manages communities of all types, including single-family homeowners associations; high-rise and mid-rise condominiums and co-ops; master-planned and active adult communities; and townhome and garden-style properties. The property managers who work for us are well regarded by the communities they serve because of their professionalism and dedication to going beyond the call of duty to serve their communities. In turn, we support our managers with ongoing training and the tools they need – such as FirstService Residential Connect – to continually excel at providing a high level of service.

Learn More about FSRConnect