FirstService Residential Connect goes beyond helping you with your day-to-day management tasks. It also provides you with proprietary intelligence and analytic data to maximize your performance and improve resident satisfaction. Access community information, review resident accounts and track vendors’ work status and payments. Use performance data, benchmarking tools and other resources to identify new ways to streamline operations, reduce the association’s costs and deliver even better service to residents and board members.
Communicate easily and securely with residents, board members, vendors, your management team and onsite staff.
Showcase special events, meetings and celebrations.
Initiate work orders for maintenance and repairs, and track their status.
Verify vendor and supplier invoices and enable authorized users to sign checks electronically.
View the status of reported resident violations.
Streamline management of security, concierge services and front desk activities and monitor amenity reservations to ensure resident satisfaction.
Send alerts, urgent emergency messages or notifications to some or all board members and residents via automated phone calls or email blasts.